シンバイオシス株式会社

  • Home
  • Privacy Policy

Symbiosis, Inc. (hereinafter referred to as “the Company”) shall handle the personal information of users in the services provided on this website (hereinafter referred to as “the Services”). (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as the “Services”). The following privacy policy (hereinafter referred to as the “Policy”) is set forth below.

Article 1

Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number. Information that can identify a specific individual by itself, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as appearance, fingerprints, voiceprint data, and health insurance card insurer number.

Article 2 (Method of Collecting Personal Information)

When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number. In addition, we may also collect transaction records and payment information, including the user’s personal information, between the user and our business partners and other parties (including information providers, advertisers, and advertisement distributors, hereinafter referred to as “business partners”). Hereinafter referred to as “partners”). The Company may collect such information from its partners (including information providers, advertisers, advertisement distributors, etc.).

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

  1. 1. to provide and operate our services
  2. 2. to respond to inquiries from users (including to verify the identity of the user)
  3. 3. to send you information about new features, updates, campaigns, etc. of the services you are using, as well as information about other services provided by us
  4. 4. to contact you as necessary for maintenance, important notices, etc.
  5. 5. To identify users who have violated the Terms of Use or who are attempting to use the Service for fraudulent or unjustified purposes, and to refuse their use of the Service.
  6. 6. to allow users to view, change, or delete their own registered information, or view the status of their usage
  7. 7. to charge users for paid services
  8. 8. purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use

The purposes for which we collect and use personal information are as follows

  1. 1. the Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.
  2. 2. In the event of a change in the purpose of use, the Company shall notify the user or publicly announce on this website the purpose of use after the change by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

  • (1)Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
    1. 1. when it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
    2. 2. When it is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person concerned.
    3. 3. when it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the affairs concerned.
    4. 4. when we have notified or announced the following matters in advance and when we have notified the Personal Information Protection Commission
      1. 1. the purpose of use includes provision to a third party
      2. 2. items of data provided to third parties
      3. 3. the means or method of providing the information to a third party
      4. 4. to stop the provision of personal information to third parties at the request of the person in question
      5. 5. how to accept the person's request
  • (2) Notwithstanding the preceding paragraph, in the following cases, the recipient of such information shall not fall under the category of a third party.
    1. (1) when we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    2. (2) When personal information is provided as a result of the succession of business due to merger or other reasons
    3. (3) In cases where personal information is used jointly with a specific person, and where the person is notified in advance or is made readily accessible to the person of this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name or title of the person responsible for managing the personal information. or the name of the person responsible for the management of such personal information is made readily accessible to the individual.

Article 6 (Disclosure of Personal Information)

The purposes for which we collect and use personal information are as follows

  1. When we receive a request for disclosure of personal information from an individual, we will disclose the information to the individual without delay. However, we may not disclose all or part of the information if disclosure would result in any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
    1. 2. if there is a risk of significant hindrance to the proper conduct of our business
    2. 3. other cases that would violate laws and regulations
  2. Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

The purposes for which we collect and use personal information are as follows

  1. 1. if the user's personal information in the possession of the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correct, etc.") the user's personal information in accordance with the procedures prescribed by the Company. 1. If the user's personal information held by the Company is incorrect, the user may request the Company to correct, add or delete the personal information (hereinafter referred to as "Correction, etc.") in accordance with the procedures prescribed by the Company.
  2. If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to that request, we will correct the relevant personal information without delay.
  3. When we make a correction, etc. based on the preceding paragraph, or when we decide not to make a correction, etc., we will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

The purposes for which we collect and use personal information are as follows

  1. If we are requested by an individual to cease use or delete his/her personal information (hereinafter referred to as "cease of use, etc.") on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay.
  2. (2) If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
  3. In the event of suspension of use, etc. based on the preceding paragraph, or in the event of a decision not to suspend use, etc., SOFTBANK TELECOM will notify the user of such decision without delay.
  4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to take alternative measures to protect the rights and interests of users due to the large cost of suspension of use or other difficulties in taking such measures, such alternative measures shall be taken.

Article 9 (Changes to Privacy Policy)

The purposes for which we collect and use personal information are as follows

  1. The contents of this policy may be changed without notice to the user, except as otherwise provided by law or otherwise in this policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

Article 10 (Contact for Inquiries)

Please direct any inquiries regarding this policy to the following contact point.

  • Address : 401 Est Nouveau, 2-1-40 Katamachi, Miyakojima-ku, Osaka-shi, Osaka
  • Company name: Symbiosis Corporation
  • Representative Director : Mikiko Tanaka
  • E-mail address : info@shinbiosis.com

Cookie Policy

Symbiosis, Inc. (hereinafter referred to as “the Company”) uses cookies to collect certain information for purposes such as analyzing how customers use the website or providing customized services and advertisements to individual customers.

About Cookies

A cookie is a function that allows a customer’s computer (PC, smartphone, tablet, or other Internet-capable device) to store the customer’s website browsing information.

2. purpose of use of cookies

(1) We use cookies to improve customer convenience by, for example, eliminating the need for customers to repeatedly enter the same information when browsing our website.

(2) We may use the information collected through the use of cookies to analyze your use of the website (access status, traffic, routing, etc.) and use it to improve the performance of the website itself and to improve and enhance the services we provide to you. We may use this information to improve the performance of the website itself and to improve the services we provide to our customers.

The logs collected will be managed in accordance with Google's privacy policy.
For more information about Google Analytics and Google's privacy policy, please visit
Google Analytics (https://marketingplatform.google.com/about/ )
Google Privacy Policy ( https://policies.google.com/privacy )

If you do not want your data to be used by Google Analytics, you can disable Google Analytics by downloading and installing the "Google Analytics Opt-Out Add-on" from Google's Opt-Out Add-on Download page. Please download and install the "Google Analytics Opt-Out Add-on" from Google's opt-out add-on download page and change your browser's add-on settings. Google Analytics Opt-Out Add-on ( https://tools.google.com/dlpage/gaoptout )

(3) In addition, cookies may be used for the delivery of behavioral targeting advertisements by affiliated ad-serving service providers.

3. How to reject cookies

(1) How to reject all cookies
It is possible for customers to disable cookies by changing their browser settings. However, some services may not be available if cookies are disabled.
Please contact the manufacturer of your browser for information on how to change cookie settings.

(2) How to reject specific cookies
Please contact each company for information on how to stop the provision of information to ad-serving service providers.

... and upwards

Contact Us

Click here for inquiry form

06-6948-5088

Reception hours: 10:00-17:00
[excluding Saturdays, Sundays,and holidays]

Related Sites

Patient website

Website for Healthcare Professionals

お問い合わせフォームはこちら